IMPROVE GUEST SATISFACTION,
MANAGE BRAND REPUTATION…
We’d love to show you how you can do this on autopilot!
From Lead Acquisition, Guest Engagement & Reputation Management to Sales Center Performance, Employee Satisfaction & Corporate Culture, INTUITION and its strategic partners offer custom-designed, powerful, integrated strategies for your hotel and resort operations.
INTUITION offers fully-managed guest engagement and reputation management strategies, including guest surveys, on-site data capture and communication, review monitoring, email and SMS marketing campaigns, where our expert teams handle everything for you so that you can concentrate on what you do best!
Use the form on this page to request more information and arrange a short call / online demonstration. We look forward to hearing from you.
OUR SERVICES AT A GLANCE
From tablet-based on-site guest feedback with real-time alerts, to post stay evaluations including seamlessly integrated TripAdvisor Review requests through our official partnership, we have you covered with the most advanced survey features available. Powerful customizations and analytics available through integration with your PMS / CRM – make your data work harder and smarter for you.
Track all of your online reviews from more than 70+ major review sites, such as TripAdvisor, Hotels.com, Orbitz, Google+, Travelocity, Yelp, Foursquare, Facebook, Booking.com and more, in one easy to use dashboard. Save time, never miss a review and receive email alerts when a negative review is posted.
SUPERIOR ANALYTICS & REPORTING
Centralize all of your data to create unique insights, and empower your department heads with automated scheduled reports based on individual needs. Our business intelligence platform is the central hub of INTUITION services, where datasets from all of our services come together to provide invaluable analytics that show clear areas for improvement across all aspects of the customer journey, or even your entire organization.
MARKETING AUTOMATION WITH SMART SEGMENTATION
Powered by the data captured and created by INTUITION’s business intelligence platform, we put your data to work with you marketing automation service. Highly targeted email or SMS campaigns are dynamically sent to guests based on the data you already had and the feedback we collected, improving conversions, reducing marketing costs and increasing repeat guests and referrals.
Plus much more, such as SMS Marketing, Competitive Analysis, Social Listening, Nightly Rate Tracking…
And for vacation club sales centers we also offer our Evaluate Sales Performance (ESP) Survey, and through our strategic partners we offer lead generation and a fully insured, 100% Guaranteed Buy Back Program – click here for more info.