INTUITION for Vacation Club Sales Centers INTUITION
The Most Powerful Vacation Club Sales Tools
100% Guaranteed Loyalty Cash Back Program
Through our strategic partner, Vacation SafeGuard, we offer “The Most Effective Closing Tool. Period.” – The world’s first, and only loyalty cash back program protected by insurance.
Vacation Safeguard provides INTUITION clients with the ability to offer new and existing vacation club members the opportunity to receive 100% of their money back at the end of the specified term, guaranteed, with no complex rules or clauses.
There is no cost to the resort developer, the program is based on an additional cost embedded in the sales price that the customer pays.
The program has also been designed to reward the member for staying in the club longer, providing staggered upgrade periods to also boost in-house sales.
Designed specifically for vacation clubs, INTUITION offers the most advanced approach to improving sales center performance available on the market today.
Improve closing percentages, VPGs and ultimately increase overall sales volume by understanding more about what’s happening in your sales centers; in real time, and through detailed analytics. The aptly named ESP Survey, acts as your sixth-sense to what’s happening on your sales floor by combining sales center statistics with customer opinion to provide powerful reporting that clearly defines areas for improvement at product, sales team and individual sales person levels.
Using the data collected from guests via the ESP Survey, INTUITION will launch an advanced, dynamically targeted alternative to traditional Tour No Buy & Referral Programs that delivers higher conversions. Carefully planned variations of pre-agreed email (plus optional SMS) campaigns will automatically trigger based on each individual’s specific answers to key questions in the ESP Survey to deliver relevant, highly-targeted offers to encourage repeat visits through special rate purchases, or discounted offers and incentives for referrals to family, friends and colleagues.
INTUITION’s intelligent email marketing automation will continue to track engagement by each person that did not purchase on their initial visit, sending follow up offers that adjust over time to improve chances of conversion for repeat visits. For referrals, the system captures the new prospect data and automatically sends an introductory offer that references the referrer, captures more data from them, and then continues to market to the referrals in the same targeted way to encourage them to make a booking.
In addition to the automated correspondence, INTUITION provides automated lead lists for call centers of those that are the most responsive, directing telemarketers to the most likely to convert customers first, improving call center efficiencies and reducing costs.
Brought to USA, Canada, Mexico, The Caribbean & Latin America by INTUITION, this program has dominated in Europe for more than 30 years as a customer and employee loyalty platform.
Most notably used as a value-added benefit to vacation club memberships, this program offers free short break hotel stays at more than 1,500 hotels across Europe at locations not often available through vacation ownership – all the member has to pay for is dinner and breakfast. With hotel options from urban to wellness, sports to wine and fine dining, Holiday Plus is attractive to all ages and lifestyles and the perfect addition to club benefits.
Give your sales teams the opportunity to show how your members can plan their dream European vacation with your club’s hotel program.
Reduce Lead Costs With Unrivaled Facebook Advertising
Reduce lead costs, improve call center efficiencies and increase sales center VPGs with Seychelle Media – an INTUITION strategic partner.
Using unrivaled Facebook Advertising techniques and access to targeted data only available to Facebook Advertising Partners, Seychelle Media will generate qualified, warm leads for vacation clubs, improving call center conversions for special offer reservations and sales presentations.
Add INTUITION’s guest engagement services to track the customer throughout the vacation and sales presentation experience, and beyond into repeat visit and referral marketing programs. In addition to knowing the sales closing percentages and volumes on Seychelle Media generated leads, go deeper and realize the life-time value of each guest that you interact with.
After identifying areas for improvement through INTUITION data analysis, make effective change and improvement with the help of one of our strategic partners. The partnership between INTUITION and Jim Madrid uniquely unveils the powerful relationship between Employee Engagement and Customer Satisfaction, and combines it with Madrid’s proven expertise in corporate culture training and leadership development.