Negative Buzz Around the Brand? Here’s How to Respond
If there are negative reviews about your company online, responding to unhappy customers [...]
Developing Data Driven Experiences
Data provides unlimited audience intel, but it has to be utilized and driven [...]
Monopolizing Big Data
Companies are sitting on huge amounts of under-utilized data. There’s no denying that [...]
Negative Review Apologies: Why, When & How
92% of consumers read online reviews and 87% of those researching a business [...]
How Data Drives Loyal Messaging
Companies struggle with articulation barriers online with the explosive growth of internet programs, [...]
Embracing Business Surveillance: 5 Critical Marketing Theories
Measuring Effective Strategies Millennials are known for wanting fast, immediate processing after growing [...]
The Impact Reviews Have On Your Future Customers
Customers are increasingly relying on the reviews posted by others to make purchase [...]
Overcoming Fears of Online Reviews is a Must
The Digital Age offers a place for your customers to go online and [...]
Average Reviews? It All Starts with ‘BUT.’
BUT … The food was fantastic … BUT …. You’ll wait an hour [...]
5 Key Aspects Of Any Customer Journey
The question is no longer, “How can I help you?”, but understanding how [...]